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A question about our false eyelashes, our Bel Lèv balms, your order or your soft glam combo? Find the essential answers here.
Gazeless offers reusable false eyelashes, Bel Lèv glossy lip balms, and the Soft Glam Combo which combines both.
False lashes are the brand's signature product, sold individually. The Soft Glam essentials refer to the combo universe that combines a lash style with a Bel Lèv balm for a complete look.
Yes. For false eyelashes, Liana and Enola are particularly suitable for a first try. The balms apply in one go, without any particular technique.
If you want enhanced eyes, start with false lashes. If you want a simple lip routine, choose a Bel Lèv balm. For a complete look, the Soft Glam Combo brings both together.
Yes, it's designed for that: quick application for lashes, a simple gesture for the balm, without a complicated routine.
It depends on the desired look: Assia for a light Russian volume, Liana for a very light natural look, Mya for a voluminous natural look, Tahlia for a wispy effect, Enola for a refined natural look.
Liana or Enola, for a light and discreet look.
Mya or Assia, for a more present and defined look.
Tahlia, for its wispy, textured, and airy effect.
Yes, they are designed to be reused with proper maintenance.
Up to 20 uses with proper care. Longevity may vary depending on application, skin type, and maintenance.
No, these are adhesive strips that are included (2 black, 2 transparent), not liquid glue.
2 black adhesive strips and 2 transparent adhesive strips, to be chosen according to the desired look.
The black band slightly accentuates the lash line, while the clear band provides a more discreet and invisible result.
Prepare your clean, dry eyelid, apply the adhesive strip along the lash line, gently place the lash fringe, then adjust and press lightly to secure.
Gently peel them off from the outer corner, without pulling on your natural lashes, smoothly.
Gently remove any residue after each use and store them in their box to preserve their shape.
Our vegan silk-effect fibers are designed to be lightweight and comfortable. If you have particularly sensitive skin, perform a patch test first and discontinue use if you experience any discomfort.
Yes, they go very well with classic eye makeup, including eyeliner and mascara on natural lashes if needed.
It is not recommended: it is better to remove them before sleeping to preserve their shape and the comfort of your eyes.
No, the vegan silk-effect fibers are designed to remain lightweight, even on the most voluminous models like Assia or Mya.
Longevity can vary depending on placement, skin type, and aftercare.
Bel Lèv is Gazeless's range of glossy and tinted lip balms, designed to complete the soft glam look.
Yes, each flavor imparts a slight glossy tint, visible on the applicator tip.
No, the texture is melting and non-sticky, for optimal comfort all day long.
8 flavors are available: Vanilla, Rose, Strawberry, Orange Nude, Grape, Coffee, Cocoa, Chocolate — choose according to your mood or preferred shade.
Yes, it works very well on its own for a natural glossy effect.
Yes, it also wears beautifully over a lip liner for a more dressed-up finish.
Shades may vary slightly depending on lighting, application, and your screen settings.
Yes, the 8 flavors are designed to suit different skin tones, from the most subtle to the most intense.
Each flavor has its own hue and universe, from deep burgundy (Grape) to fresh pink (Rose), not to mention caramel tones (Cocoa, Chocolate).
No, Bel Lèv is an everyday cosmetic gloss, not a medical treatment.
Apply directly from the applicator to the lips, alone or over a lip liner, depending on the desired look.
Yes, it's an everyday beauty step, designed to be reapplied as desired.
Colors may vary slightly depending on lighting, application, and your screen settings.
It's the combo that pairs a set of Gazeless false lashes with a Bel Lèv glossy balm, for a complete eye + lip look.
1 pair of Gazeless false eyelashes of your choice + 1 Bel Lèv glossy balm of your choice, with the 4 adhesive strips for the eyelashes included.
Yes, directly on the Soft Glam Combo product page, among the 5 Gazeless models.
Yes, directly on the Soft Glam Combo product page, among the 8 Bel Lèv flavors.
The discount is already included in the combo price.
Yes, each product is still available individually on its own product page.
Choose your false eyelashes model, then your balm flavour, directly on the product page, before adding to your cart.
Contact customer service as soon as possible via the contact form: depending on the order's preparation status, an adjustment may be offered.
Choose your products, add them to your cart, then follow the payment steps until order confirmation.
Contact Customer Service as soon as possible via the contact form: a modification is possible as long as the order has not yet shipped.
Contact customer service quickly after placing your order: cancellation is possible as long as it hasn't shipped yet.
Check your spam folder, then contact customer service if the email is still missing.
A confirmation email is sent automatically after payment is validated.
Yes, guest checkout is possible, without mandatory account creation.
Via the contact form, or by email at contact@gazeless.fr.
Orders are prepared within 24 to 48 business hours.
Metropolitan France: 24 to 48 business hours after dispatch. Belgium, Luxembourg, Switzerland: 3 to 5 business days. Overseas Departments: 7 to 18 business days.
Free delivery on orders over €50 for metropolitan France only. Delivery costs for Belgium, Luxembourg, French overseas territories, and Switzerland are calculated based on the destination and the weight of the order.
In mainland France, Belgium, Luxembourg, Switzerland and the French overseas departments.
An email with tracking information is sent as soon as the order ships.
Contact customer service via the contact form with your order number, to check the situation with the carrier.
Contact Customer Service as soon as possible: if an incorrect or incomplete address is reported before shipment, a correction may be possible.
Contact customer service to arrange a new shipment or a refund, depending on the situation.
Yes, within the legal period of 14 days from receipt, provided that the product is new, unopened, and unused.
For hygiene reasons, unsealed, opened, used, worn, or tested products cannot be returned, except in the case of a proven defect.
No, except in the case of a proven defect or an order preparation error.
Contact customer service via the contact form with your order number and the products concerned.
Yes, except in the event of an order error attributable to Gazeless or a defective product.
After receipt and verification of the returned product, a refund will be issued using the original payment method, within the applicable legal timeframe.
Contact customer service with your order number, a description of the problem, and photos of the product and packaging.
Contact customer service as soon as possible with your order number: a replacement or refund will be offered after verification.
For hygiene reasons, products that have been opened, used, worn, unsealed, or have had their original protective seal removed cannot be returned, except in the case of a proven defect or preparation error.
Visa, Mastercard, Apple Pay, Google Pay, PayPal and Shop Pay.
Yes, all transactions are encrypted and secure.
Please check the information entered and the available funds, then try again. If the problem persists, please contact your bank or Gazeless customer service.
Yes, if a code is available, you can add it in the dedicated field at the time of payment.
Some offers may not be combined with others; the conditions of each offer are specified when it is active.
In the "Discount code" field visible in the cart or at checkout.
Via the contact form, or by email at contact@gazeless.fr.
Customer service responds within 24 business hours, Monday to Friday from 9 a.m. to 6 p.m.
On Pinterest, at the address indicated at the bottom of each page of the site.
Yes, don't hesitate to write to customer service for any questions before placing your order.
Write to customer service describing your desired mood or effect: natural, volume, or trendy, and we'll guide you to the right model.
Write to us, we'll help you choose the right model, flavor, or track your order.
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